Privacy policy

Privacy Policy (UK)

Effective date: 14th February 2026

Who we are

AveroWorks ("we", "us", "our") provides web, mobile and AI/automation services to businesses.

Data controller: AveroWorks

Contact: admin@averoworks.co.uk

Location: United Kingdom

What data we collect

We may collect and process the following information when you use our website or contact us:

• Identity and contact details (name, email, phone number)
• Business details (business name, industry, notes about what you need)
• Messages you submit through our forms or AI Project Advisor (including conversation text)
• Technical data (basic device/browser and usage data, if analytics are enabled)

How we use your data

We use your information to:

• Respond to enquiries and provide quotes/proposals
• Understand your requirements and prepare a project brief
• Provide and improve our services
• Maintain website security and prevent abuse

We do not sell your personal data.

Our legal bases for processing

Under UK GDPR, we process personal data using one or more of the following legal bases:

• Legitimate interests: replying to enquiries, providing quotes, improving services
• Consent: where you choose to submit information via forms or opt into communications
• Contract: where processing is necessary to deliver agreed services

AI processing (OpenAI)

If you use our AI Project Advisor, your inputs may be processed by our AI provider to generate responses and summaries. Please avoid entering sensitive personal information (e.g., health details, passwords, financial account numbers). We use AI to help structure project requirements and improve clarity, not to make automated decisions about you.

Sharing your data

We may share your data with service providers we use to operate the website and deliver communications, such as:

• Website hosting and deployment (e.g., Vercel)
• Email delivery (e.g., Resend/Email provider)
• AI processing (e.g., OpenAI)

These providers process data on our instructions. Where data is transferred outside the UK, we rely on appropriate safeguards.

Data retention

We keep enquiry and brief information only as long as needed to:

• respond and follow up, and
• maintain our records, or
• meet legal/accounting obligations.

You can request deletion at any time (see "Your rights").

Your rights

You have rights under UK GDPR, including:

• access to your data
• correction of inaccurate data
• deletion of your data
• objection to processing
• data portability (where applicable)

To exercise your rights, contact: admin@averoworks.co.uk.

Cookies

We use essential cookies to make the website function. If we use analytics cookies, we will provide a cookie banner and options to manage consent. You can also control cookies through your browser settings.

Contact and complaints

If you have concerns, contact us at admin@averoworks.co.uk. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Cookie notice

We use essential cookies required for the website to function. If we introduce analytics cookies, we will provide a consent banner and options to manage preferences.

Terms of service

Terms of Service

Effective date: 14th February 2026

1. About these terms

These terms govern your use of our website. If you engage us for paid services, the work will be governed by a separate written agreement (proposal/statement of work).

2. Website use

You agree not to misuse the website, attempt to gain unauthorised access, or disrupt its operation. Content is provided for general information and may change without notice.

3. Enquiries and the AI Project Advisor

Information submitted via forms or our AI Project Advisor is used to help us understand your requirements and respond. Outputs from the AI Advisor are informational and may require clarification. Do not submit sensitive personal information.

4. Quotes and proposals

Any price ranges shown are indicative. A final quote is only confirmed in writing once scope is agreed.

5. Intellectual property

Unless otherwise agreed in writing, clients own the deliverables we create for them once invoices are paid in full. We may reuse general know-how, code patterns, and non-confidential learnings.

6. Third-party services

Our website may rely on third-party services (hosting, analytics, AI, email). We are not responsible for outages or issues caused by those third parties outside our control.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses. Our total liability relating to your use of the website is limited to GBP 100. Service engagements will have separate liability terms in the written agreement.

8. Privacy

Our Privacy Policy explains how we process personal data.

9. Changes to these terms

We may update these terms from time to time by posting a new version on this page.

10. Contact

For questions, contact: admin@averoworks.co.uk.